Frequently Asked Questions

Everything you need to know about the king of grinders.

What makes Mahlkönig grinders different from standard home grinders?

Mahlkönig grinders feature premium, German-engineered steel burrs and precision motor technology that ensures unmatched particle size consistency for the ultimate extraction.

How long does shipping take for a new grinder?

Standard domestic shipping typically takes 3-7 business days. Due to the weight and precision of our equipment, each unit is carefully inspected and double-boxed before dispatch.

What is the warranty policy on Mahlkönig home products?

We offer a comprehensive 2-year limited warranty on all home grinders, covering manufacturing defects and electrical components to ensure your coffee routine remains uninterrupted.

How often should I replace the burrs in my grinder?

For home use, our high-quality steel burrs are designed to last for approximately 500kg to 800kg of coffee, which typically equates to several years of daily brewing.

Do you offer a return policy if I am not satisfied?

Yes, we offer a 30-day return window for unused products in their original packaging. Please note that a restocking fee may apply for items that have been used with coffee beans.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options through Klarna and Affirm to help you invest in your home espresso setup.